Cathi Hight has more than 25 years’ experience in the association industry. She is passionate about helping member-based organizations evolve and thrive. Considered as a Membership Guru, Cathi is the developer of The Member Retention Kit and A New Approach to Tiered Membership. She helps associations meet the changing expectations of members and to effectively communicate the value of membership.
Cathi’s top five StrengthFinder® talents are Strategic, Maximizer, Significance, Focus and Deliberate and she leverages these talents to facilitate scenario and strategic planning, develop foresight for boards of directors, and implement strategic recruitment and retention initiatives for associations of all size and industry.
Cathi is a frequent speaker for national and regional association and chamber of commerce conferences, including Great Ideas event for ASAE (American Society of Association Executives), Association of Chamber of Commerce Executives (ACCE) conventions, and state conferences. She has been an instructor for the U.S. Organization of Commerce’s Institute for Organization Management (association management certification program) since 2004. Cathi is a member of ASAE and ACCE.
Cathi has a diverse career experience serving in leadership roles for associations, including a state chamber of commerce, and manufacturing, training and development, and nonprofit sectors. She was a Motorola University Instructor for six sigma, cycle time reduction and benchmarking. Her multi-industry background allows her to share best practices as a speaker, trainer, consultant, and author.
Cathi holds a B.S. in Human Development from the University of Hawaii at Manoa.